Effective Date: 25.07.2024
1. Introduction
At Deadly Deals Energy, safeguarding our customers’ personal information is our top priority. This Privacy Policy outlines our practices concerning the collection, use, storage, sharing, and protection of your personal data, adhering to Data Protection legislation.
1.1 Company Details
Deadly Deals Energy is committed to offering the best energy deals and services. Operating under the trading name Connacht Spectrum Ltd, Deadly Deals Energy is registered in Ireland, CRO nr: 621232 with its registered office located at Baurisheen, Oughterard, H91Y9N3.
More information is available at www.deadlydeals.ie.
1.2 How to Contact Us
For inquiries about our handling of your personal data or for additional information, you can contact our Data Protection Officer at support@deadlydeals.ie or by writing to: Connacht Spectrum Ltd, Unit 5, Cearnóg Nua, Moycullen, Co Galway
Data Protection Officer, Deadly Deals Energy, Baurisheen, Oughterard, H91Y9N3.
1.3 Policy Updates
This Privacy Policy undergoes regular reviews to ensure ongoing compliance with data protection obligations and privacy protection. We reserve the right to update, modify, or amend this Policy as necessary. We recommend periodically checking this Policy to stay informed of any changes. Significant changes will be communicated to you.
1.4 Our Commitment to Data Protection
We are dedicated to protecting your personal data by implementing appropriate technical and organizational security measures to prevent unauthorized or unlawful processing, accidental loss, destruction, or damage.
2. Information We Collect
To provide energy products and services, and inform you about these offerings, we collect various categories of personal data through different channels. This includes data from you, third parties, other energy suppliers, network providers, and credit reference agencies during the registration process, marketing, or ongoing account management. Without this information, we cannot offer you energy services or contracts tailored to your needs.
Collected data may include:
- Name, address, contact details (phone number, mobile number, email address), date of birth, property details, bank details, credit and debit information, payment records and arrears, marketing preferences, property categorization, telephone recordings, website usage data from www.deadlydeals.ie, IP address, energy usage, contract duration, identity verification questions, and contact notes.
Under certain circumstances, as part of our regulatory requirements, we may collect special categories of personal data for the customer care register, including disabilities or special needs information necessary to support service provision.
3. Your Rights Under Data Protection Law
Under the General Data Protection Regulation, you have several rights regarding your personal data:
- Access: You can request details of the processing of your personal data and obtain a copy. To make an access request, email support@deadlydeals.ie or write to the Data Protection Officer, Deadly Deals Energy, Baurisheen, Oughterard, H91Y9N3.
- Rectification: If your personal data is inaccurate or incomplete, you can request rectification.
- Erasure: You can request the deletion of your personal data in certain circumstances.
- Restriction: You can request restriction of processing under certain conditions, such as contesting data accuracy or objecting to processing based on legitimate interests.
- Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format and have it transmitted to another controller.
- Withdraw Consent: If processing is based on consent, you can withdraw your consent at any time.
- Objection: You can object to processing based on legitimate interests and direct marketing.
- Automated Decision-Making: You have the right not to be subject to automated decision-making, including profiling, which produces legal effects or similarly significant effects on you.